Click & Collect

Upshift offers a Free Click & Collect service, allowing customers to collect their order at their convenience, from our storage facility in Sunderland, SR5 3XF, North East England.

Many products are available to collect same day, in as little as 2 hours, but for some orders we may require more time. If you would like to know the exact timeframe for collection of any products, please contact us and we will confirm for you.

We will contact you to confirm the time and date of your Click & Collect slot once your order is placed. We will book your time slot to fit around your schedule.

Please await contact from us with your confirmed time slot before coming to collect.

Items that are not in stock or on backorder/pre-order will only be available to collect once they are back in stock.

To collect your order, we require you to bring some photo ID (driving license / passport).

Please note, PayPal not accepted for Click & Collect orders, it must be credit/debit card or cash on collection.