Contact Us

Our Sim Racing Experts are here to help you!

If you have questions about a product, delivery time, bespoke sim setups or anything else, please contact us. 

We pride ourselves on offering the best customer service and have a proven track record of doing so.

There are a number ways you can contact us:

 

Email Us

Please email any questions to sales@upshiftstore.co.uk and one of our Expert Sim Racers will email you back.

We will respond as quickly as possible, usually within a few hours, though can take 24-48 hours during busier periods.

If you have an existing order, please quote your 7-digit order number in your email.


Call Us 

If you want to talk to one of our Expert Sim Racers, please call us on:

0330 043 7147

If your call is unanswered, please leave us a voicemail telling us your phone number and your enquiry message, and we will call you back once available.
Our 0330 number is a national landline number that is free to call from most UK mobiles (included in your standard mobile minutes allowance)

The landline is usually open until 4:30pm throughout the week, closing earlier on Fridays and weekends.

You may also Request a Callback - just send us an email with your phone number and specify what date/time you want to be called.

 

 

Live Chat

We have a Live Chat feature for you to chat with a Sim Racing Expert! To chat with us, please click the chat icon at the bottom right corner of your screen and follow the instructions in the chat box. The chat icon should look like this:

Please note, we cannot use Live Chat to discuss existing orders - for this you must email quoting your 7-digit order number so we may lookup your existing order and validate your credentials to share the information.
 

Please do get in touch if you have any questions and we'll be happy to help.